About
Frequently asked questions
Everything we are asked most often.
Who is Romy?
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Romy is a Tahitian practitioner who blends palmistry, astrology, Chinese zodiac, numerology and tarot, rooted in Polynesian wisdom. Her full bio is on the home page.
How does the consultation work?
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You fill in a form with your birth data, send a photo of your left palm, draw 3 Tarot cards yourself, and pay. Your personalised guidance is then available within 24 hours in your private space — and by email.
How long until I receive my reading?
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Your personalised guidance will be available within 24 hours. Some readings may be available sooner. No appointment to book: you can close the page and come back later via the link sent by email — it stays valid for life.
Is my data safe?
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Yes. Your palm photo stays on our server and is never public. The PDF is only accessible through your personal signed link. No data is ever sold.
Is the payment secure?
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Yes — payment is processed directly by Stripe (Apple Pay, Google Pay and credit cards). No banking data passes through our site.
What exactly is included for 6,900 F (≈ €58 · ≈ $63)?
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A full PDF reading (palm, birth chart, Chinese sign, numerology, Tarot, talisman and a personalised energy ritual), lifetime access to your private space, 12 weekly follow-up emails over 3 months, one follow-up question, a spiritual ID card, and a personal constellation.
🛡 Is there a satisfaction guarantee?
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Yes. If within 7 days of receiving your reading it doesn't speak to you, write to [email protected] and I'll refund you in full, no questions asked. As personalised digital content whose execution starts as soon as you pay, it is not covered by the 14-day right of withdrawal, but this in-house 7-day guarantee goes further: it's about your real satisfaction, not just technical compliance.
What if I don't know my birth time?
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No problem. Romy can read your sun and moon with just the date. The ascendant requires the exact time — without it, that section will be honestly omitted.
Does the reading replace a doctor or therapist?
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Never. It's an introspection and reflection tool. For medical, legal or psychological matters, consult a qualified professional.
Can I gift a session?
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Yes — go to the Gift page: pay online and receive your unique code to share once payment is confirmed, with no expiration. You can also choose the day it is sent to the recipient.
How do I unsubscribe from emails?
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Every follow-up email includes an unsubscribe link at the bottom. One click is enough — and it is final.
Another question?
Write to Romy